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New Ghana cedi in circulation
Accra, July 3, Ghanadot/GNA- Mr. Nii Okai Nunoo, Head of
Corporate Affairs, Standard Charted Bank Ghana Limited, on
Tuesday assured customers of the bank’s preparedness to deal
with problems that might generate out of the new Ghana cedi
currency.
He said the bank had drawn useful lessons from that of its
sister bank in Zimbabwe, which had also gone through similar
redenomination exercise adding, “We are 100 percent prepared
to deal with any problem regarding the new Ghana cedi
currency”.
Speaking to the Ghana News Agency (GNA) in Accra, Mr Nunoo
said the bank had issued new cheque books to its customers
and that it’s Auto Teller Machines (ATM) had been calibrated
to ensure smooth transactions at all levels.
He said the bank had set up a service ambassador centre,
where customers could contact in the event of difficulties
and that the bank would continue to accept the old notes as
a way of mopping it up till December.
Mr Nunoo said the bank had not received any complaint from
its customers regarding its ATMs and called on the public
not to rush for the new currency since the bank had enough
in stock.
He explained that the bank had not yet introduced new cash
books into the system since that would be difficult for
customers to convert on the first day of the introduction.
A visit to the Barclays Bank Ghana limited, at the high
street branch also saw many customers queuing in turns for
the new Ghana cedi, some of whom had gone there apparently
to change the old notes for new ones.
Mrs. Tina Ayisi, Head of Operations at the bank, told the
GNA that plans had been made to comply with the bank of
Ghana directives on the re-denomination to ensure smooth
operations with the new currency.
She said the bank had trained staff to assist customers who
had difficulties in converting the old currency to the new.
Mrs Ayisi said the bank had issued out new cheque books to
customers to enable them to transact business and that the
bank’s ATMs had also been calibrated for smooth operations.
She explained that customers with old cheque could still
transact business with the bank, adding that would be done
through converting the old currency to the new ones upon the
satisfaction of the customer.
Mrs Ayisi advised Ghanaians to handle the new notes with
care since that would go a long way to ensure its durability
and called on customers who had not gone for their new
cheque books to do so.
GNA
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