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Prudential Bank
Launches SMS Banking and Website
Accra, Feb. 3, Ghanadot/GNA – Prudential Bank on
Tuesday launched its SMS Banking and Website in a bid to
increase delivery channels and to provide easy access of
customers to banking information.
The new services being introduced would complement the
traditional banking services that the bank had, over the years
offered to its numerous customers.
Dubbed; textWise, the SMS service will give customers convenient
access to their account information and other banking needs.
Customers would be able through the service make balance
enquiries in real time, account transfers, get mini bank
statement and also be able to block their ATM cards when lost.
Mr Frank Afari Ankamah, Head of e-Banking, said the textWise
service was employing advanced push and pull messaging
technology to enable the processing of messages, bank
transactions and notifications accurately and without delay.
He explained that the ‘push’ services allowed customers to be
informed automatically on credits to and payments from their
accounts while the pull services allow customers to make balance
enquiries and conduct different transactions.
Mr. Ankamah said with the introduction of the service, customers
did not need to be physically present at the banking halls to
get basic banking information.
Mr. Joseph Okine-Afrane, Deputy Managing Director Finance and
Credit Administration said the launch of the website and SMS
banking was part of the banks quest to make banking convenient,
expedient and timely.
He said Prudential Bank was committed to improving customer
service and it was in this direction that the bank would soon
introduce Visa Master Card and Internet Banking.
Launching the products, Mrs. Mary Brown, Deputy Managing
Director, Banking Operations, urged customers to take full
advantage of the services and through the website, interact and
learn more about the bank.
GNA
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